About the Role

At Buildots, the Router plays a pivotal role in maintaining the integrity and continuity of our data operations. This is a professional, insight-driven position, focused on identifying data-related anomalies across our processes and accurately tracing their root causes.

Routers operate at the intersection of data logic and operational flow, requiring a strong investigative mindset, the ability to synthesize complex information, and a strategic approach to resolving issues. The role suits individuals who are both analytical and proactive.

Key Responsibilities:

Execution & Operational Oversight

• Lead and manage analysis processes using internal tools and dashboards to ensure smooth execution, timely delivery, and risk mitigation.
• Act as the primary point of contact for real-time operational decisions and escalations.

SLA & Throughput Management

• Ensure adherence to SLAs and coordinate interventions when deviations occur.
• Drive responsiveness across high-priority and high-volume projects.

Cross-Team Collaboration

• Align resources across teams in the company.
• Coordinate with vendors, delivery stakeholders, and quality control teams to resolve bottlenecks and ensure flow continuity.

Communication & Documentation

• Maintain structured updates and be a proactive communicator.
• Contribute to ongoing process improvements and operational knowledge sharing.

Requirements:

• Bachelor's degree
• A high level of English proficiency (both written and verbal) – must
• Creative thinking
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Ability to develop and deliver training programs and support materials
• Strong problem-solving skills and the ability to develop and implement effective solutions
• Strong project management skills and the ability to manage multiple projects simultaneously
• Working days are Monday through Friday

If you don’t meet every single requirement, we still encourage you to apply. Your unique experiences, skills, and passion may be exactly what we’re looking for.

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