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E-commerce Marketplace Operations Specialist

Flip Fit

Flip Fit

Operations
El Segundo, CA, USA
Posted on Saturday, November 11, 2023
About Flip:

At Flip, we are pioneering the future of online shopping by blending social networking and e-commerce. Our unique platform is a hub where brands and shoppers connect through short-form video reviews created by our community of genuine customers. Think of it as a blend between TikTok's discovery model and a high-end e-commerce service. Plus, we empower every shopper with a suite of creator tools, enabling them to become creators and earn from their content.

Position Overview:

As an E-commerce Marketplace Operations Specialist, you will be a crucial member of the Brand Support Team. Your primary role will be to troubleshoot and address integration issues between Flip and various e-commerce platforms, with a special focus on platforms like Shopify. This is a high growth potential role.

Key Responsibilities:

  • Collaborate with brands to understand and diagnose e-commerce integration challenges
  • Troubleshoot and resolve e-commerce integration issues in a timely manner
  • Provide support to brands in optimizing their integration for a seamless shopping experience on Flip
  • Collaborate with the technical team to report common issues and suggest long-term solutions
  • General Brand Support: Act as a primary point of contact for brands, assisting with diverse inquiries, providing training, and ensuring that they utilize the full potential of Flip's platform


Requirements:

  • 2 years experience managing e-commerce operations on storefront.
  • Strong problem-solving skills and a knack for technical troubleshooting
  • Familiarity with e-commerce platforms, especially Shopify
  • Excellent communication skills to liaise with brands and internal teams
  • A collaborative spirit and ability to work as part of a dynamic team
  • Proficient with excel formulas


Additional Details:

  • Location: In-person at our El Segundo office
  • Employment Type: Full-time
  • Compensation: $28-30 per hour, based on experience and qualifications