About Flip:

At Flip, we are pioneering the future of online shopping by blending social networking and e-commerce. Our unique platform is a hub where brands and shoppers connect through short-form video reviews created by our community of genuine customers. Think of it as a blend between TikTok's discovery model and a high-end e-commerce service. Plus, we empower every shopper with a suite of creator tools, enabling them to become creators and earn from their content.

Position Overview:

As an E-commerce Marketplace Operations Specialist, you will be a crucial member of the Brand Support Team. Your primary role will be to troubleshoot and address integration issues between Flip and various e-commerce platforms, with a special focus on platforms like Shopify. This is a high growth potential role.

Key Responsibilities:

• Collaborate with brands to understand and diagnose e-commerce integration challenges
• Troubleshoot and resolve e-commerce integration issues in a timely manner
• Provide support to brands in optimizing their integration for a seamless shopping experience on Flip
• Collaborate with the technical team to report common issues and suggest long-term solutions
• General Brand Support: Act as a primary point of contact for brands, assisting with diverse inquiries, providing training, and ensuring that they utilize the full potential of Flip's platform
  
  
  

Requirements:

• 2 years experience managing e-commerce operations on storefront.
• Strong problem-solving skills and a knack for technical troubleshooting
• Familiarity with e-commerce platforms, especially Shopify
• Excellent communication skills to liaise with brands and internal teams
• A collaborative spirit and ability to work as part of a dynamic team
• Proficient with excel formulas
  
  
  

Additional Details:

• Location: In-person at our El Segundo office
• Employment Type: Full-time
• Compensation: $28-30 per hour, based on experience and qualifications