Who are we?

Zencity is re-inventing the way governments listen to, understand, and interact with their residents. Our community trust platform uses advanced Natural Language Processing, ML algorithms and generative AI to help government organizations hear from more citizens, be more data-driven and increase resident satisfaction.

Zencity’s global team of urban enthusiasts and data geeks work with hundreds of cities and counties worldwide - from Los Angeles, to Chicago, to Tel Aviv. If you’re passionate about joining a growing company whose focus is on leveraging data and tech to radically improve life in communities - your place is with us!

What is the role?

As a Product Designer at Zencity, you will take ownership over the entire product experience for one of the Zencity products. It will be your responsibility to transform complex customer problems into simple, intuitive and friendly user experiences for our clients and to take our product design to new heights. You will collaborate closely with Product Managers, Software Developers, and Product Analysts and other stakeholders in order to define, design and deliver extraordinary products.

Responsibilities:

• Actively participate in exploring new concepts and ideas that will eventually turn into high-flying tech products that will engage and delight our clients
• Partner with product managers and engineers to oversee the user-experience of a product from concept to launch
• Design user workflows and experiences that are simple and intuitive
• Prototype and iterate based on client and team feedback
• Conduct a full design cycle, which starts from understanding product vision and user goals, assessing competitors research, creating flows and defining information architecture for a pixel-perfect UI, until supporting development
• Keep track of the live product performance, along with product managers and analysts to make sure we give our users best experience with using our products
• Promote a goal-oriented design process and best practices in the company

• At least 3 years of experience in UX design of high-quality customer-facing products - A must
• Experience working closely with Product Managers, Product Analysts, Engineers and Product Designers as part of a product team
• Proficiency with Figma's capabilities and using shared component libraries- A must
• A strong portfolio that showcases your design work - A Must
• Experience in solving complex product and UX problems
• A team player with excellent personal and communication skills - A must
• Demonstrated knowledge of design layout principles
• Data visualization interest and/or experience
• Excellent organizational skills and an ability to prioritize and meet deadlines
• Eager to learn and share knowledge
• Fluent in English

Strong Advantage if you have

• A Bachelor of Visual Communication (or equivalent)
• Experience in creating/working with design systems
• Experience in prototyping
• Experience in designing products with AI models

Please include links to your CV and portfolio.

***Zencity is committed to building a culturally diverse team where new perspectives are welcomed. All qualified applicants will be considered for employment with Zencity.